Summary
Zhejiang DexRobot Intelligent Technology Co., Ltd. is a limited liability company established under the laws of the People's Republic of China (hereinafter referred to as "we", including its branches, subsidiaries, affiliated companies, etc.). We value the maintenance and protection of users' personal information. This policy applies to all our products and services.
Last updated: May 20, 2024.
If you have any questions, comments, or suggestions, please contact us via the following:
Email: dex@dex-robot.com
This policy will help you understand the following:
1. How we collect and use your personal information
2. How we use cookies and similar technologies
3. How we share, transfer, and publicly disclose your personal information
4. How we protect your personal information
5. How your personal information is transferred globally
6. The storage period of your personal information
7. How this policy is updated
8. How to contact us
We fully understand the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust in us, adhere to the following principles to protect your personal information: principle of accountability, principle of specific purpose, principle of consent, principle of minimality, principle of security assurance, principle of subject participation, principle of openness and transparency,etc. We also promise to adopt appropriate security measures to protect your personal information in accordance with mature industry standards.
Please read and understand this "Privacy Policy" carefully before using our products or services.
I、How we collect and use your personal information
Personal information refers to various information that can identify a specific natural person alone or in combination with other information or reflect a specific natural person's activities, recorded electronically or by other means.
We will only collect and use your personal information for the purposes described in this policy.
(A)Understanding the company, products, and services
To better cater to your needs, understand our company, and provide our products and services,you may need to provide us with the following information: your name, mobile number, location, industry, and email address. If you do not provide this information, it will not affect the basic functions of understanding our products and services.
(B)Aspiring to become our supplier or to cooperate with us
To quickly understand your intentions and needs to cooperate with our company, you may need to provide us with the following information: your name, mobile number, location, industry, and email address.
(C)Providing job position information
You can submit your resume information to us via our website. If you agree, we may collect the following information from you to communicate with you about our job opportunities and specific positions: educational background and work experience data.
(D)Maintaining the interests of the nation, the public, and you and others
You fully understand that under the following circumstances, we have the right to collect and use your personal information without your authorization:
1、Related to national security or defense security;
2、Related to public safety, public health, or significant public interests;
3、 Related to criminal investigation, prosecution, trial, and judgment enforcement;
4、To protect the significant lawful interests of you or other individuals in life, property, etc., and it is difficult to obtain your consent;
5、The personal information collected is disclosed by you to the public;
6、Collecting your personal information from legally publicly disclosed sources, such as legal news reports, government information disclosure channels;
7、Necessary for the signing of contracts at your request;
8、Necessary for maintaining the safe and stable operation of the provided products and/or services, such as detecting and handling product and/or service failures;
9、Necessary for lawful news reporting;
10、Necessary for statistical or academic research conducted by academic research institutions based on public interest, and when providing academic research or descriptions to the public, the personal information in the results is de-identified;
11、Related to our fulfillment of obligations stipulated by laws and regulations;
12、Other situations stipulated by laws and regulations.
The above information will be stored within the territory of the People's Republic of China. If crossborder transmission is required, we will conduct a security assessment according to the requirements of laws and regulations.
When we wish to use the information for other purposes not specified in this policy, we will seek your consent beforehand.
When we wish to use the information collected for specific purposes for other purposes, we will seek your consent beforehand.
II、How we use cookies and similar technologies
(A)Cookies
To ensure the normal operation of the website, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, the website can verify your identity information, ensure the security of data and services, store your preferences or the goods in your shopping basket,and provide you with better products and services.
We will not use cookies for any purposes other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies stored on your computer, and most web browsers have the function to block cookies. However, if you do this, you will need to manually change user settings every time you visit our website. For more information on how to change browser settings, please visit the introduction pages of various browser official websites.
(B)Cookie similar technologies
In addition to cookies, we may also use other similar technologies on the website, such as web beacons and pixel tags. For example, the emails we send to you may contain a click URL that links to content on our website. If you click on this link, we will track this click to help us understand your product or service preferences and improve customer service. Web beacons are usually transparent images embedded into websites or emails. With pixel tags in emails, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, please do not click on images or text links in emails or unsubscribe from our mailing list at any time.
III、How we share, transfer, and publicly disclose your personal information
(A)Sharing
We will not share your personal information with any companies, organizations, or individuals outside of DexRobot Intelligence Group, except in the following cases:
1、 Sharing with explicit consent: With your explicit consent, we will share your personal information with other parties.
2、We may share your personal information externally according to laws and regulations or the mandatory requirements of government authorities.
3、Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information, and it is subject to the purposes stated in this privacy policy. If an affiliate wishes to change the processing purpose of personal information, it will seek your authorization and consent again.
4、Sharing with authorized partners: Only for the purposes stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, when you purchase our products, we must share your personal information with logistics service providers to arrange delivery, or arrange for partners to provide services. We will only share your personal information for legitimate, proper, necessary, specific, and explicit purposes, and only the personal information necessary to provide the services will be shared. Our partners are not allowed to use the shared personal information for any other purposes.
Currently, our authorized partners include our suppliers, service providers, and other partners. We send information to suppliers, service providers, and other partners who support our business globally, including providing technical infrastructure services, transaction and communication services (such as payment, logistics, SMS, mail services, etc.), analyzing the usage of our services, measuring the effectiveness of advertisements and services, providing customer service, payment convenience, or conducting academic research and surveys, etc.
For the companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.
(B)Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following cases:
1、Transfer with explicit consent: With your explicit consent, we will transfer your personal information to other parties;
2、 In the event of a merger, acquisition, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise, we will require that company or organization to seek your authorization and consent again.
(C)Public disclosure
We will only publicly disclose your personal information in the following cases:
1、With your explicit consent;
2、Disclosure based on the law: In the case of law, legal procedures, litigation, or mandatory requirements of government authorities, we may publicly disclose your personal information.
IV、How we protect your personal information
We have used industry-standard security measures to protect the personal information you provide, to prevent unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonably practicable measures to ensure that no irrelevant personal information is collected. We will retain your personal information only for the period necessary to achieve the purposes stated in this policy unless an extended retention period is required or permitted by law.
V、How your personal information is transferred globally
In principle, the personal information we collect and produce within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. Since we provide products or services through resources and servers located globally, this means that your personal information may be transferred to, or accessed from, jurisdictions outside the country/region where you use the products or services. We will conduct a security assessment before transferring according to the requirements of laws and regulations. Such jurisdictions may have different data protection laws, or even no relevant laws. In such cases, we will ensure that your personal information receives sufficient equivalent protection within the territory of the People's Republic of China.
VI、How long we store personal information
In general, we will retain your personal information only for the minimum time necessary to achieve the purposes you authorize, unless otherwise stipulated by laws and regulations or obtained your further authorization and consent. After the aforementioned personal information storage period has elapsed, we will delete or anonymize your personal information.
VII、How this policy is updated
Our privacy policy may change. We will post any changes to this policy on this page. For significant changes, we will also provide more prominent notice. Significant changes referred to in this policy include but are not limited to:
1、 Significant changes in our service mode, such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used;
2、Major changes in the main objects of personal information sharing, transfer, or public disclosure;
3、Significant changes in the rights you have in terms of personal information processing and how they are exercised;
If you continue to follow our products and services after the effectiveness of the updated policy, it means that you have fully read, understood, and accepted the updated policy and are willing to be bound by the updated policy.
VIII、How to contact us
If you have any questions, comments, or suggestions about this privacy policy, you can send an email to: dex@dex-robot.com